Meet George: a dynamic individual with a versatile personality and an innate talent for problem-solving. With over two decades of professional experience, George’s career trajectory has been nothing short of remarkable. Starting from humble beginnings, he climbed the ranks to assume management and leadership positions, gaining invaluable insights and expertise along the way.

George’s journey is adorned with accolades, including recognition from esteemed institutions such as the Management and Call Centre Association of Malaysia. His outstanding contributions to the field have not only earned him awards but also entrusted him with the role of a judge for the prestigious Customer Relationship Management Awards.

George’s wealth of experience, coupled with his unwavering commitment to excellence, makes him a sought-after asset in any professional setting. His ability to navigate challenges with finesse and lead with integrity sets him apart as a true leader in his field.

Having graduated from the prestigious Strategic Business School with a Diploma in Human Resource Management, accredited by the University of Caledonia (Scotland), George has cultivated a rich and diverse professional journey. With a keen focus on enhancing customer relationships, he embarked on a trajectory that propelled him to global prominence.

His pivotal role as Head of Operations for UK Visa Application Centres stands as a testament to his strategic prowess and operational acumen. Spearheading the establishment of new centers for processing UK Visa applications, he not only managed the operational intricacies but also emerged as a beacon of expertise in instituting robust governance, controls, and business continuity measures for the British High Commission.

His unwavering dedication to excellence and his ability to navigate complex challenges with precision have cemented his reputation as a trusted leader in the field. With a proven track record of success and an unwavering commitment to driving organizational growth, he continues to inspire and elevate those around him.

George has not only worked with the commission, but also with a variety of industries including telecommunications, IT, financial institutions, and retail. His experiences have sparked his interest in IT Service Management, where he now offers training to IT practitioners on ITIL best practices and how to align customer centricity with these practices.

Reach out to George today, he is passionate to work with companies that looking for high growth and an individuals willing to work beyond the boundaries of traditional job scopes.